![]() ![]() 5 of 6 cameras went away, the same 5 of 6 cameras were found again.Ħ) Unplugged the power/internet cable from the camera and swapped out the SDHC card, plugged back in, reformatted the SDHC card USING THE WEBSITE, power-cycled the circuit again, the second camera on the circuit went away and came back, and STILL Logitech Alert Commander did not find the "missing" camera.ħ) Unplugged ALL networking equipment starting with my firewall, switches, and Logitech network adapter module (from the wall), waited one minute, powered up each component individually and waited 30 seconds before powering up the next link in the chain.Ĩ) Discovered video that the "missing" camera had recorded and that Logitech Alert Commander had downloaded from the "missing" camera onto the local computer, that was recorded as much as 25 hours AFTER the "missing" camera was allegedly "last seen" by Logitech Alert Commander. 5 of 6 cameras "went away", and the same 5 of 6 "came back", leaving the "missing" camera still reported as missing.ĥ) Unplugged the Logitech network adapter module from the wall, waited 30 seconds, plugged it back in. Logitech Alert Commander still did not see the camera.Ĥ) Executed the "Find Cameras" operation several times. The other camera reports being offline, then reports being online after several minutes.ģ) Power-cycled the circuit and observed the LEDs (steady on pink for 1min, with night vision red LEDs on, then audible relay noise inside camera, then one-second on/one-second off bright blue flashes for 5 cycles, then night vision LEDs off, then bright blue on steady for a few seconds, then LED off for several seconds, a flash of green, then back throught he above sequence again). Ive added exclusions all over and nothing seems to work. It responds to the ping request.Ģ) Power off and on the circuit the camera is plugged into (its power module is not an easy reach from the ground, but it is plugged into the same outlet pair as a second camera that is not reported as missing). So I never had this issue before but suddenly my Avast firewall is blocking inbound traffic. If prompted, select the duration until when you want the Firewall feature to be turned off, and click OK. Logitech, what the heck is up? I have already tried the following:ġ) Pinged the IP address of the camera. On the General Settings tab, in the Smart Firewall row, move the On/Off switch to Off or On. In fact, there are dozens of recordings from the "missing" camera that are after the time it was allegedly last seen. However, the local data storage on that computer has recorded video from the "missing" camera that post-dates the time it was allegedly last seen. Logitech Alert Commander claims that the camera has not been seen since at 9:47pm. I have had this symptom before, and usually cured it by one of the recommended means. ![]()
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